Welcome to VAUTOX! We appreciate your interest in our website, which specializes in the sale of high-quality car armrests, center seats and related accessories. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our website, you agree to abide by these terms. If you do not agree with any part of these terms, please refrain from using our services.
General Terms
- By using this website, you affirm that you are at least 18 years old or have the necessary parental or guardian consent to make purchases.
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be published on our website, and it is your responsibility to review them periodically.
- Continued use of the website after modifications to the terms constitutes acceptance of the changes.
- We reserve the right to refuse service to anyone for any reason at any time.
Product Information and Orders
- We make every effort to ensure that product descriptions, images, and prices displayed on our website are accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur.
- In the event of an error in product pricing or availability, we reserve the right to correct the information and cancel any affected orders, with a full refund issued to the customer if necessary.
- When you place an order, you are making an offer to purchase the selected product(s). We retain the right to accept or decline your order at our discretion.
- If an order is canceled due to an issue such as product unavailability, pricing errors, or suspicion of fraudulent activity, we will notify you via email or phone.
Payments
- We accept payments through [list payment methods]. All payment transactions are securely processed through encrypted payment gateways to ensure customer security and privacy.
- Prices for all products are listed in INR and include applicable Goods and Services Tax (GST) as per Indian tax regulations.
- If a payment is unsuccessful due to insufficient funds, incorrect payment details, or other issues, the order will not be processed. We reserve the right to cancel or put orders on hold until payment issues are resolved.
- In cases of chargebacks or disputes, we reserve the right to suspend further transactions with the customer until the issue is resolved.
Shipping and Delivery
- We provide shipping across India. During checkout, customers will be presented with estimated delivery times based on their location.
- While we strive to meet estimated delivery timelines, external factors such as customs delays, weather conditions, or carrier issues may impact actual delivery dates.
- Shipping costs and delivery options are detailed in our Shipping Policy, which should be reviewed before making a purchase.
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
Returns and Refunds
- We offer a return and refund policy to ensure customer satisfaction. Products can be returned within 7 days of delivery, provided they are unused, in their original packaging, and accompanied by proof of purchase.
- Refunds are processed within [number] business days after the returned product has been received and inspected.
- In cases where a return is initiated due to a defective or incorrect product, we will cover the return shipping costs. Otherwise, return shipping costs are the customer’s responsibility.
- Items that are damaged due to misuse, improper installation, or unauthorized modifications are not eligible for returns or refunds.
Warranty and Liability
- Our products come with 1 month warranty that covers manufacturing defects.
- The warranty does not cover damages caused by misuse, accidental damage, normal wear and tear, or unauthorized modifications.
- Customers must provide proof of purchase when submitting a warranty claim.
- To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
Intellectual Property
- All content displayed on our website, including but not limited to product images, descriptions, logos, and branding materials, is the intellectual property of VAUTOX.
- Unauthorized use, reproduction, or distribution of our content without prior written permission is strictly prohibited.
Privacy Policy
- We value our customers’ privacy and are committed to protecting personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.
- By using our website, you consent to our collection and use of your information in accordance with our Privacy Policy.
User Responsibilities
- Users must ensure that the information they provide during registration or purchase is accurate and up to date.
- Any misuse of the website, including fraudulent transactions, unauthorized access, or attempts to disrupt the website’s functionality, is strictly prohibited.
- Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted under their account.
- We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activities.
Contact Information
If you have any questions, concerns, or require assistance regarding these Terms and Conditions, please contact us at (+91) 89493 13866.
Thank you for choosing VAUTOX! We appreciate your business and look forward to serving you.
