At VAUTOX, we understand the importance of prompt and reliable shipping when it comes to delivering your purchases. Our shipping policy is designed to provide clarity and transparency regarding our shipping process and delivery options.
Shipping Locations
- We currently offer shipping across India.
- International shipping is not available at this time.
Processing Time
- Orders are processed within 5 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- In case of high demand, processing times may be slightly extended. Customers will be notified accordingly.
Shipping Methods and Delivery Time
- We partner with reputable courier services to ensure timely delivery.
- Estimated delivery times vary based on location:
- Metro Cities: [X] to [Y] business days
- Other Cities and Towns: [X] to [Y] business days
- Remote Areas: Delivery may take longer depending on accessibility.
- Delivery timelines are approximate and may be affected by factors beyond our control, such as weather, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping costs are calculated at checkout based on the delivery location and order weight.
- Free shipping may be available for orders exceeding 3499 INR.
- Additional charges may apply for remote or difficult-to-access locations.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the provided tracking number through our courier partner’s website.
Delivery Attempts and Failed Deliveries
- Our courier partners will make [X] delivery attempts. If unsuccessful, the package may be returned to our warehouse.
- In case of an undelivered order due to incorrect address or customer unavailability, re-shipping charges may apply.
Damaged or Lost Shipments
- If your package arrives damaged, please contact us immediately with photos and order details.
- If a shipment is lost in transit, we will initiate an investigation and provide a resolution as per courier policies.
Change of Shipping Address
- Customers can request an address change before the order is shipped. Once shipped, address modifications cannot be made.
Contact Information
For any shipping-related inquiries, please contact us at: support@vautox.com, (+91) 89493 13866.
Thank you for shopping with VAUTOX! We appreciate your trust in our services as seamless as possible.
